Section 0: Course Introduction
Section 1: What is Consumer Identity & Access Management?
Section 2: CIAM Market Overview
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2.1: Homegrown Solutions (19:43)
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2.2: CIAM Capabilities of Specialist Providers (18:25)
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2.3: Vendor Review IAM Solutions (12:51)
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2.4: Vendor Review Marketing Solutions (13:22)
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2.5: Vendor Review Amazon/Google/Microsoft (12:18)
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2.6: Vendor Review Emerging Suppliers (15:42)
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2.7: Future Trends (29:31)
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2.8: Section Summary (5:46)
Section 3: CIAM Life Cycle
Section 4: Requirements & Solution Design
Section 5: Implementation Standards Review
Section 6: Vendor Selection Guidance
Section 7: Measuring Success
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7.1: Why Metrics Matter (13:18)
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7.2: Sample Metric: User Acquisition (5:28)
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7.3: Sample Metric: Shopping Cart Abandonment (5:56)
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7.4: Sample Metric: Agent Assisted Support (7:04)
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7.5: Sample Metric: Compliance Cost Reduction (6:53)
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7.6: Sample Metric: Data Breach Reduction (6:55)
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7.7: Section Summary (4:06)
